Privacy Policy
Last updated: January 2025
Introduction
TriVeno operates an informational platform presenting general details about supplement products. This Privacy Policy explains how we handle information related to your use of our website.
By accessing or using the TriVeno platform, you acknowledge this Privacy Policy. If you disagree with these practices, please discontinue use of our website.
Information We Collect
Information You Provide
When you use our contact form, we collect:
- Name
- Email address
- Subject selection
- Message content
This information is collected solely for responding to your inquiry.
Automatically Collected Information
When you visit our platform, we automatically collect certain technical information through cookies and similar technologies:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent
- Referring website addresses
This data helps us understand platform usage patterns and improve user experience.
How We Use Information
We use collected information for the following purposes:
- Responding to contact form inquiries
- Improving platform functionality and content organization
- Analyzing usage patterns to enhance user experience
- Maintaining website security
- Complying with legal obligations
Cookies and Tracking Technologies
TriVeno uses cookies to enhance browsing experience. Cookies are small text files stored on your device that help us recognize repeat visits and understand usage patterns.
You can control cookie preferences through our cookie consent banner and your browser settings. Disabling cookies may affect platform functionality.
For detailed information about our cookie practices, please review our Cookie Policy.
Information Sharing
TriVeno does not sell, rent, or trade your information to third parties. We may share information only in the following limited circumstances:
- With service providers who assist with platform operations (hosting, analytics) under strict confidentiality agreements
- When required by law, legal process, or government request
- To protect our rights, property, or safety, or that of our users
Data Security
We implement reasonable security measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain contact form information for the time necessary to respond to inquiries and maintain records of platform communications. Technical information and analytics data are retained for periods necessary to fulfill the purposes outlined in this policy.
Your Rights
Depending on your location, you may have certain rights regarding your information:
- Access to information we hold about you
- Correction of inaccurate information
- Deletion of your information
- Objection to certain processing activities
- Data portability
To exercise these rights, contact us using the information provided below.
Third-Party Links
Our platform may contain links to external websites. TriVeno is not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any external websites you visit.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or our information practices, contact us:
TriVeno Platform
Jl. Sriwijaya No. 6
Denpasar 80226, Indonesia
Phone: +62 361 739 582 173
Email: [email protected]
Additional Information for Indonesian Users
TriVeno operates in compliance with Indonesian data protection regulations. Users in Indonesia have rights under applicable local laws regarding their personal information.